Terms of Sale


COMPANY DATA

Aus Design OÜ
Telliskivi 62
10142 Tallinn, Estonia
E-mail: hello@reetaus.com
Business register code: 12348333
VAT No: EE101669531

 

GENERAL PROVISIONS

The present Terms of Sale govern the relationship between Aus Design OÜ (hereafter “Vendor”) and any person or company (hereafter “Customer”) placed an order through web shop hosted on online e-commerce platform by Shopify Inc.  

When placing an order through the web shop, the Customer must explicitly accept the present Terms of Sale. Additional terms and conditions of the Customer are excluded, unless they have been explicitly accepted in writing and in advance by Vendor.

PRODUCTS

Vendor has described and displayed the products on the web shop in good faith and as precisely and completely as possible. The digital presentation of the product images may not guarantee Customer’s perception of products in real. Under no circumstances Vendor shall be held liable for any errors, incomplete or out-do-date information that may occur in the website. Vendor reserves the right to discontinue providing of any product at any time without prior notice.

Customer may obtain extra information on the products about colors, dimensions, availability, etc, by sending an email to hello@reetaus.com or by phone call to: +327 5906 6522.

PRICES AND FEES

The web shop prices of are expressed in euros (€) and include VAT (20%) and all other taxes.

If delivery, shipping costs are charged separately when Customer processes the order and must also paid while completing the order.

Prices for the products are subject to change and Vendor reserves the right at any time to modify the prices without prior notice.

Any order placed on the web shop and shipped outside European Union may be subject to taxes and customs fees when it reaches its destination. These taxes and customs fees are the sole responsibility of the Customer. Vendor is not required to find out about and inform the Customer about any customs fees or taxes that may apply.

ORDERING, PAYMENT AND DELIVERY

Customer shall select the product and specify its size. In the shopping cart Customer shall specify the quantity. The shipping cost, taxes, discounts will be calculated during check out and Customer must fill out a form about contact information and delivery address. Customer accepts that fulfilling the form is deemed to be proof of the identity.

Customer completes the online order form by choosing between the following payment methods:

  • PayPal Express Checkout
  • direct payment via bank transfer to the Vendor’s account:

Aus Design OÜ, IBAN: EE977700771002235238, Bank: LHV, BIC: LHVBEE22

By clicking on "Complete order", Customer completes the order and expresses unconditional acceptance of the present Terms of Sale. 

For Vendor the order shall not be bound until the payment has been validated by the appropriate organization that verifies and validates payment.

After the validation the orders are processed on business days from Monday to Friday except public holidays.

If the product proves to be unavailable after the order has been validated, the Vendor undertakes to inform the Customer as soon as possible by e-mail or telephone. If Customer requests the cancellation, the reimbursement shall be transferred to the Customer’s credit card account within reasonable time.

Products ordered are delivered to all countries according to the Shipping terms. Any visible damage or other defect upon delivery should promptly reported to Vendor by the Customer. Vendor shall not be liable of any late or non-delivery due to force majeure - an event or occurrence owing to reasons external to its control such as war, acts of nature, destruction of facilities, labor strikes, accidents, etc.

The products ordered and delivered are subject to return or exchange according to the Return Policy only. 

OPTIONAL TOOLS AND THIRD-PARTY LINKS

Vendor may provide Customer with access to third-party tools or website links over which Vendor neither monitors nor has any control nor input.

Customer acknowledges and agrees that Vendor provides this access ”as is” without any warranties, representations or conditions of any kind and without any endorsement. Vendor shall have no liability whatsoever arising from or relating to Customer use of third-party tools and website links.

Any use by Customer of optional tools and links offered through the site is entirely at Customer’s own risk and discretion and Customer should ensure that (s)he is familiar with and approve of the terms on which these tools and websites are provided by the relevant third-party provider(s).

PERSONAL INFORMATION

Customer’s submission of personal information through the web shop is compulsory for order processing, shipping and invoicing. The information is confidential and governed by the Privacy Policy.

SEVERABILITY

In the event that any provision of these Terms of Sale is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Sale, such determination shall not affect the validity and enforceability of any other remaining provisions.

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Sale shall not constitute a waiver of such right or provision.

These Terms of Sale and any policies or operating rules posted by Vendor on this site constitutes the entire agreement and understanding between Customer and Vendor superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between the parties (including, but not limited to, any prior versions of the Terms of Sale).

Any ambiguities in the interpretation of these Terms of Sale shall not be construed against the drafting party.

GOVERNING LAW 

These Terms of Sale and shall be governed by and construed in accordance with the laws of Republic of Estonia.

CHANGES TO TERMS OF SALE

Customer can review the most current version of the Terms of Sale at any time at this page. Vendor reserves the right, at its sole discretion, to update, change or replace any part of these Terms of Sale by posting updates and changes to the website. It is Customer’s responsibility to check the website periodically for changes. 

CONTACT INFORMATION 

Customer service and questions about the Terms of Sale should be sent to hello@reetaus.com